{"id":6175,"date":"2022-11-02T17:22:07","date_gmt":"2022-11-02T20:22:07","guid":{"rendered":"https:\/\/hobbychaos.ca\/HC_store\/?page_id=6175"},"modified":"2022-12-31T16:38:13","modified_gmt":"2022-12-31T20:38:13","slug":"shipping-and-returns-policy","status":"publish","type":"page","link":"https:\/\/hobbychaos.ca\/HC_store\/policies\/shipping-and-returns-policy\/","title":{"rendered":"Shipping And Returns Policy"},"content":{"rendered":"<p>This document sets out the shipping policy that applies to customers that make a purchase at Hobby Chaos. If you have any questions, please contact our customer service team at store@HobbyChaos.ca.<\/p>\n<p><strong>Shipping Options &amp; Delivery Costs<\/strong><\/p>\n<p>We offer shipping via Canada Post. The shipping fee will be provided upon checkout.<\/p>\n<p><strong>Order Processing Time<\/strong><\/p>\n<p>Orders of in stock items received before Friday at 4pm (Atlantic time) will be taken to the post office on the Saturday of the same week (weather permitting).<\/p>\n<p><strong>Custom Orders<\/strong><\/p>\n<p>Contact us for estimates on when you may receive your custom ordered item(s) at <a href=\"mailto:disorder@HobbyChaos.ca\">disorder@HobbyChaos.ca<\/a>. We have many responsibilities so it may take some time for a custom order to be completed.<\/p>\n<p><strong>Delivery Address &amp; P.O. Boxes<\/strong><\/p>\n<p>Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.<\/p>\n<p><strong>International Orders<\/strong><\/p>\n<p>We only sell and ship to Canada at this time.<\/p>\n<p><strong>Tracking Your Order<\/strong><\/p>\n<p>Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on <a href=\"http:\/\/Canada Post's tracking website\">https:\/\/www.canadapost-postescanada.ca\/track-reperage\/en#\/home<\/a>.<\/p>\n<p><strong>Returns, Refunds, and Exchanges<\/strong><\/p>\n<p>We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at <a href=\"mailto:disorder@HobbyChaos.ca\">disorder@HobbyChaos.ca<\/a>  with details of the product and the defect.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This document sets out the shipping policy that applies to customers that make a purchase at Hobby Chaos. If you have any questions, please contact our customer service team at store@HobbyChaos.ca. Shipping Options &amp; Delivery Costs We offer shipping via Canada Post. The shipping fee will be provided upon checkout. Order Processing Time Orders of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6209,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6175","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hobbychaos.ca\/HC_store\/wp-json\/wp\/v2\/pages\/6175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hobbychaos.ca\/HC_store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hobbychaos.ca\/HC_store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hobbychaos.ca\/HC_store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hobbychaos.ca\/HC_store\/wp-json\/wp\/v2\/comments?post=6175"}],"version-history":[{"count":8,"href":"https:\/\/hobbychaos.ca\/HC_store\/wp-json\/wp\/v2\/pages\/6175\/revisions"}],"predecessor-version":[{"id":6215,"href":"https:\/\/hobbychaos.ca\/HC_store\/wp-json\/wp\/v2\/pages\/6175\/revisions\/6215"}],"up":[{"embeddable":true,"href":"https:\/\/hobbychaos.ca\/HC_store\/wp-json\/wp\/v2\/pages\/6209"}],"wp:attachment":[{"href":"https:\/\/hobbychaos.ca\/HC_store\/wp-json\/wp\/v2\/media?parent=6175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}